Online payments in India have taken a new leap with the recent launch of Razorpay CardSync
—a collaborative innovation with CRED and Visa. This breakthrough tackles one of the biggest pain points in online buying: the need to repeatedly enter card details, often leading to cart abandonment and lost sales. But what does CardSync actually do? How will users and merchants benefit? Let’s break it all down.
At its core, CardSync is an ecosystem-wide card tokenization solution. It enables users to link their saved credit cards from trusted platforms like CRED and use them instantly across thousands of Razorpay-powered checkouts, without ever re-entering their card numbers, CVV, or OTP repeatedly. This technology leverages Visa’s secure device tokenization framework and puts user consent and security at the center of the transaction.
One-tap checkout: Use your saved CRED credit card on any Razorpay-enabled merchant site.
No need to remember details: Pre-filled, tokenized card info on any supported brand.
Higher security: Card numbers never travel over the internet or get exposed to merchants—tokens are secure and device-bound as per RBI norms.
Seamless integration: Works instantly for first-time payments and repeat purchases alike.
No friction: No more endless OTPs or redirects; payments happen via “Native OTP” without leaving the checkout page.
Faster, simpler, and safer payments:
Most digital shoppers are familiar with the frustration of finding their credit card, inputting 16-digit numbers, re-typing CVVs, and then waiting for (sometimes delayed) OTPs. This friction often leads to checkout drop-offs—40% of users drop out at payment if cards aren’t handy. With CardSync, you link your card once and “it just works” everywhere Razorpay is present.
Genuine interoperability in payments:
Previously, a card saved in one app (like CRED) sat locked within that walled garden. With CardSync, your card is now securely portable. Users can shop across hundreds of brands—travel, e-commerce, ticketing, D2C platforms—and always find their preferred card ready at checkout.
Boosts payment success and rewards usage:
Tokenization and pre-saved cards eliminate a major cause of payment failures—expired or mis-entered details, missing cards, or slow OTPs. CardSync’s reliability means repeat payments, recurring subscriptions, and rewards acquisition happen without obstacles.
Strong compliance & security:
Every transaction complies with RBI and PCI norms, because data is tokenized (turned into a secure, encrypted code) and bound to a specific device. This drastically reduces risk of fraud or data loss.
Higher conversion rates: By reducing friction, businesses see fewer abandoned carts and higher sales.
Better retention: Customers are more likely to return—and complete purchases—when payments are super-easy.
Attracts premium spenders: Partnerships like CRED unlock a premium, high-value customer base that prefers using credit cards.
Shared ecosystem growth: Brands benefit from pooled user bases and trusted payment infrastructure.
User saves card on CRED: Card data is securely tokenized and saved on the user’s device.
User shops on any Razorpay-powered site: At checkout, CardSync detects eligible, tokenized card options, always with explicit user consent.
One-tap payment: The saved card is ready and pre-filled—no re-entering details. “Native OTP” completes the purchase without redirects.
Security enforced: Actual card data never leaves the user’s device. Tokens are encrypted and regulated as per RBI’s guidelines.
First live solution for token portability in India
Breaks down payment silos between apps and merchants
Makes payments feel as seamless as ride-hailing or food delivery
Trusted by top brands: Mokobara, Astrotalk, Urban Ladder, Snitch, and more are early adopters.
Initial results note a 3x increase in usage of saved cards and notably improved repeat payment rates. The new system particularly benefits:
High Average Order Value brands (luxury, travel, electronics)
D2C startups: Quick, frictionless first-time payments for new users
Subscription services and insurance: Reliable card availability for recurring billing
CardSync is built on modern device tokenization—a process that converts your card details into a unique, secure token specific to your device. Even if hackers breach a merchant’s systems, those tokens are useless outside your device. For users, this means every checkout is fast, convenient, and as secure as possible.
Conclusion
Razorpay, in collaboration with CRED and Visa, has set a new standard for seamless, secure, and user-centric online payments with CardSync. It’s a future where saved cards are truly saved everywhere, letting users and brands enjoy a frictionless, interoperable digital buying experience.