Digital payments in India are on the brink of a significant shift. Starting August 1, 2025, the National Payments Corporation of India (NPCI) will implement crucial changes to the Unified Payments Interface (UPI) rules that will affect millions of users across popular apps like PhonePe, Google Pay, and Paytm. Here’s everything you need to know about the latest updates, including new limits, fixed autopay windows, and why this overhaul matters for every digital payment user.
With UPI crossing more than 16 billion monthly transactions in India, recent months saw a spike in complaints about failed or delayed transactions, especially during peak periods. The main culprit? Excessive, repeated system requests—like checking balance after every purchase or refreshing a payment status over and over—which overloaded the infrastructure and disrupted everyone’s payment experience.
To tackle this, NPCI’s new rules are all about reducing digital congestion and keeping the UPI experience smooth, reliable, and secure.
Now capped at 50 times per day per UPI app.
Previously, there was no formal cap. Double-checking after each payment is now discouraged to prevent unnecessary system load.
This generous daily limit is designed to be more than enough for average users but aims to curb compulsive refreshing habits.
No more than 25 times a day.
If you often view or switch between multiple accounts, you’ll need to plan interactions to stay within this limit.
Autopay transactions (subscriptions, EMIs, utility bills) will only be processed during designated “non-peak” hours:
Before 10am
Between 1pm–5pm
After 9:30pm
This means deductions won’t occur throughout the day, but only within these windows, ensuring smoother performance during busy times.
If an autopay fails, the system will retry up to three times within these slots.
You can now check any payment status only three times per transaction.
There must be a minimum 90-second gap between each attempt.
This is especially important for those who refresh the status repeatedly when a transaction is pending.
No change to standard limits:
Up to ₹1 lakh per transaction
Up to ₹20 transactions per day for most users
Special cases (education, healthcare): up to ₹5 lakh.
NPCI’s primary goal is to maintain the integrity and speed of UPI. In April and May 2025, repeated balance checks and overuse of APIs (the digital “backbones” that process requests behind the scenes) caused outages, delayed payments, and growing frustration. The new limits are crafted to be “lenient” for everyday users but curtail excessive systemic abuse, mostly caused by high-frequency heavy users and some automated system requests.
Other reasons for the update include:
Ensuring fewer transaction failures and faster processing during peak times
Preventing unnecessary server overloads by capping repetitive, non-essential user actions
Improving security and reliability for all users
Most UPI users won’t notice major disruption; the new daily caps on balance inquiry and account views are set high enough for convenient usage. However, businesses or individuals who use automation or frequently manage multiple accounts must adapt.
If you’re a habitual balance checker, be mindful as hitting the new daily cap could mean waiting until the next day for another inquiry. Similarly, bill payments or subscriptions scheduled on autopay might see deductions happening at specific times rather than randomly during the day.
Feature | Previous Rule | New Rule (from Aug 1) |
---|---|---|
Balance check limit | No formal cap | 50/day per app |
Linked accounts view limit | No formal cap | 25/day |
Transaction status checks | Unrestricted | 3 per transaction, 90sec gap |
Autopay timing | Anytime | Non-peak only: before 10am, 1–5pm, after 9:30pm |
Per transaction value cap | ₹1 lakh (most cases) | No change |
Large transaction caps | ₹5 lakh (healthcare/education) | No change |
Max daily transactions | 20 | No change |
It’s not only users who must comply—banks and payment service providers are now required to:
Regularly monitor and throttle (control) all API usage
Submit compliance reports and allow annual system audits by CERT-In certified auditors
Risk penalties, restrictions, or suspension in cases of non-compliance
Avoid unnecessary balance or status checks—trust the system, and use notifications to monitor transactions.
Schedule autopayments with the new timing slots in mind to avoid accidental missed bills.
If you hit your daily limit, wait for the next day rather than switching apps or accounts.
Ensure your UPI-linked mobile number stays active; inactive numbers for 90 days will mean deactivation under the new guidelines.
These updated UPI rules are designed to keep India’s digital payment highway moving fast and smooth for everyone. While the limits may seem high, they target systemic overuse and not typical consumer patterns. As UPI becomes more central to daily life—covering chai, rides, groceries, and bills—understanding and following the new guidelines will ensure seamless and secure transactions.